Privacy Policy

Last updated: June 2026

At MARKIVOX, accessible from markivox.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by MARKIVOX and how we use it.

1. Information We Collect

When you purchase a product or interact with our store, we collect the personal information you give us to fulfill your order, including:

  • Order Details: Name, email address, shipping address, and phone number.

  • Device Data: IP address, browser type, and cookies to improve your shopping experience.

Note: We support guest checkout; you do not need to create a permanent account to buy from us.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process, fulfill, and ship your orders.

  • Send you order confirmations, tracking details, and updates.

  • Understand and analyze how you use our website to improve our products.

  • Prevent fraudulent transactions and secure our store.

3. Third-Party Services & Secure Payments

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

  • Payment Gateways: All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. Your credit card data is encrypted and handled securely (we never store your payment card details on our servers).

  • Shipping Partners: Your shipping details are shared only with trusted couriers to ensure successful delivery.

4. Cookies

MARKIVOX uses ‘cookies’ to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact our support team at:

  • Email: support@markivox.com